NHTSA Complaint #11128201 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11128201
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	August 10, 2018
Date Filed	September 8, 2018
Mileage	99,999 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I FIRST NOTICED THIS PROBLEM WHEN I TURNED ON THE VEHICLE IN MY GARAGE AND THE PASSENGER DOOR AJAR INDICATOR CAME ON AS WELL AS ALL OF THE INTERIOR LIGHTS. EVEN THOUGHT THE DOOR LOOKED TO BE SECURELY CLOSED, I OPENED AND CLOSED THE DOOR AGAIN TO BE SURE. THE PASSENGER DOOR AJAR INDICATOR AND ALL THE INTERIOR LIGHTS STAYED ON, WHICH MADE SEEING AT NIGHT WHILE DRIVING VERY DIFFICULT AND DANGEROUS. ADDITIONALLY, I WAS UNABLE TO LOCK THE DOORS OF THE CAR BECAUSE OF THIS PROBLEM. THE TECHNICIAN AT THE SHOP SAID IT WAS A FAULTY ACTUATOR AND THAT MANY FORD EDGE'S HAVE HAD THIS PROBLEM.

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