NHTSA Complaint #11128087 — 2008 MERCEDES BENZ C300

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED RECALL LETTERS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HOFFMAN ESTATES (1000 W GOLF RD, HOFFMAN ESTATES, IL 60169, (847) 885-7000) WHERE IT WAS DIAGNOSED THAT A HARNESS MUST BE REPLACED AT THE CONTACT'S EXPENSE BEFORE THE AIR BAG RECALL REPAIRS COULD BE PERFORMED. THE CONTACT STATED THAT THE RECALL LETTERS DID NOT MENTION THAT A HARNESS WOULD HAVE TO BE REPAIRED FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.