NHTSA Complaint #11128033 — 2013 DODGE AVENGER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11128033 |
| Vehicle | 2013 DODGE AVENGER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
HEATER WILL ONLY BLOW COLD AIR. AT FIRST THE HEATER WOULD BLOW HOT AIR ON ONLY THE DRIVER SIDE. I TOOK MY CAR TO THE DODGE DEALERSHIP IN JAN 2018 TO FIX. THEY FLUSHED THE SYSTEM AND REPLACED THE DOOR ACTUATORS. AFTER THIS IT BLEW WARM AIR ON THE PASSENGER SIDE BUT ONLY LASTED FOR A FEW WEEKS. THE CAR WILL NOW ONLY BLOW COLD AIR ON BOTH SIDES. I TOOK MY CAR BACK TO THE DODGE DEALERSHIP RECENTLY AND THEY'RE NOW SAYING WE'LL NEED TO REPLACE THE RADIATOR, RADIATOR CAP, RESERVOIR, ENGINE OIL COOLER, THERMOSTAT, AND HEATER CORE WHICH WILL COST ME $2700. NOTHING WAS DONE WRONG ON MY SIDE AND THIS IS SIMPLY A MANUFACTURE DEFECT AS THE DEALERSHIP HAS TOLD ME THIS HAPPENS ALL THE TIME WITH AVENGERS AND THERE'RE HUNDREDS OF PEOPLE ONLINE IN FORUMS SAYING THE EXACT SAME THING HAPPENED TO THEIR DODGE AVENGER. MY CAR HAS ONLY 81K MILES AND HAS BEEN WELL TAKEN CARE OF. CHRYSLER REFUSES TO ACKNOWLEDGE THIS AS A DEFECT WHEN THEY NEED TO STEP UP AND DO A RECALL. I PAID OVER $200 IN JAN 2018 FOR FLUSHING THE SYSTEM AND DOOR ACTUATORS. I PAID $103.96 TODAY FOR THE DIAGNOSIS. THEY QUOTED ME $2700 FOR REPLACING THE PARTS MENTIONED ABOVE. THAT WORK HASN'T BEEN DONE YET.
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