NHTSA Complaint #11124516 — 2015 CHRYSLER 200 POWER TRAIN

Complaint Details

ODI Number	11124516
Vehicle	2015 CHRYSLER 200
Component	POWER TRAIN
Date of Incident	August 31, 2018
Date Filed	September 5, 2018
Mileage	55,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE THE VEHICLE WAS STATIONARY, IT SHIFTED INTO NEUTRAL SPONTANEOUSLY. THE CONTACT WAS UNABLE TO SWITCH INTO THE REVERSE OR DRIVE GEARS. THE CONTACT DISCONNECTED THE BATTERY TO TURN OFF THE VEHICLE. UPON RESTARTING THE VEHICLE, IT WOULD NOT TURN OFF AND WAS STUCK IN THE NEUTRAL GEAR. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT PURCHASED A NEW BATTERY, AS RECOMMENDED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,800.

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