NHTSA Complaint #11124245 — 2015 DODGE JOURNEY
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 11124245 |
| Vehicle | 2015 DODGE JOURNEY |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 96,273 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
KEY FOB SHOULD NOT GO OUT SO SOON. CAR DO NOT START. I CHANGED BATTERY. IT WILL UNLOCK AND LOCK DOORS BUT DO NOT START. I CALLED DODGE 8004236343 AND THEY TOLD ME THAT I CAN START IT WITH THE KEY BUT THERE IS NO WHERE TO PUT THE KEY OTHER THAN THE DOOR. THEN THEY ASKED ME TO PUT THE KEY FOB TO THE PUSH START ON THE OPPOSITE SIDE OF WHERE I INSERT THE EMERGENCY KEY AND PRESS TO START AND THAT DID NOT WORK. THEY WALKED ME THROUGH STEP BY STEP AND IT STILL DOES NOT WORK. PLUS MY CAR SHAKES WHILE DRIVING.
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