NHTSA Complaint #11124157 — 2015 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11124157
Vehicle	2015 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	August 22, 2018
Date Filed	September 3, 2018
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TWO OF THE FOUR DOOR HANDLES FAILED WITHIN A MONTH OF EACH OTHER. IN BOTH CASES THE DOOR HANDLES FAILED TO EMERGE FROM THE DOOR BODY. THERE WAS NO WAY TO OPEN EITHER DOOR FROM THE OUTSIDE. ONE WAS THE DRIVER'S DOOR, WHICH COULD POSE A SAFETY CONCERN. ADDITIONALLY, THE ELECTRICAL MOTOR THAT OPERATES THE HANDLE WOULD SPIN NON-STOP, NO MATTER IF THE CAR WAS ON OR NOT. I WAS CONCERNED THE MOTOR WOULD OVERHEAT. THE FAULTY DOOR HANDLE IS A KNOWN PROBLEM TO TESLA. I BELIEVE A RECALL IS WARRANTED.

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