NHTSA Complaint #11123862 — 2009 FORD FLEX

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE CENTER CONSOLE FAILED TO OPERATE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A BELL SOUND AND THE INSTRUMENT PANEL LIGHTING SHUT OFF. IN ADDITION, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED WITHOUT WARNING AND THE TURN SIGNALS AND BRAKE LIGHTS BECAME INOPERABLE. THE CONTACT DISCONNECTED AND RECONNECTED THE BATTERY CABLE IN AN ATTEMPT TO CORRECT THE SERIES OF FAILURES. HALL FORD (1310 NORTH ROAD ST, ELIZABETH CITY, NORTH CAROLINA 27909) WAS MADE AWARE OF THE FAILURES AND PERFORMED A SERIES OF UNKNOWN REPAIRS. THE DIAGNOSIS INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNKNOWN.