NHTSA Complaint #11123566 — 2004 JEEP GRAND CHEROKEE

WHILE DRIVING DOWN THE HIGHWAY ALL OF A SUDDEN I HEARD A LOUD HISSING SOUND. NOTICED IT WAS A MANIFOLD LEAK AFTER FURTHER INSPECTION NOTICED TWO BOLTS WERE BROKE ON THE DRIVERS SIDE, LEFT SIDE OF THE MOTOR BY THE FIREWALL. THERE IS NO POSSIBLE WAY TO REMOVE THESE BROKEN BOLTS OTHER THAN PULLING THE MOTOR. NO MECHANIC WILL TOUCH IT. THEREFORE LEAVING THE COST ON THE CONSUMER. THE GRADE OF THE BOLTS ARE VERY POOR. THEY KNEW THE 4.7 V8 MOTOR WOULD NOT HAVE ENOUGH SPACE FOR THE CONSUMER TO FIX THESE ISSUES. LEAVING THE CONSUMER TO PAY THOUSANDS OF DOLLARS TO FIX THEIR MISTAKE IT IS NOT SAFE IT IS NOT FAIR. NOW THE CONSUMER HAS TO WORRY THAT'S EXCESSIVE HEAT THAT ESCAPED OUT THE MANIFOLD DUE TO THE BROKEN BOLTS DOESN'T CATCH ANYTHING ON FIRE UNDER THE HOOD WHILE DRIVING POSSIBLY INJURING OR FATALLY INJURING THE PEOPLE IN THE VEHICLE AS WELL AS OTHERS DRIVING ON THE ROAD. I FEEL THEY SHOULD BE RESPONSIBLE FOR THERE MISTAKE. THESE BOLTS SHOULD NOT BREAK OFF WITHIN 100,000 MILES IT IS A HAZARD TO THE DRIVER THERE OCCUPANTS I FEEL THEY SHOULD HAVE A RECALL. IT'S ONE THING IF YOU JUST DON'T HAVE THE MONEY TO FIX IT IT'S ANOTHER THING IF YOU DO AND THERE'S NO POSSIBLE SOLUTION THAT'S NOT WHAT I PAID FOR NOW I HAVE TO DRIVE A VEHICLE THAT I DON'T FEEL SAFE I CAN'T TRADE IT IN OR SELL IT BECAUSE YOU CAN HEAR IT NOW I'M STUCK WITH DRIVING IT FOR ANOTHER COUPLE THOUSAND MILES AND BE OUT OF THE VEHICLE ON THEIR BEHALF.