NHTSA Complaint #11123382 — 2014 SUBARU FORESTER

I REPORTED THIS INCIDENT ON AUGUST 19, 2018 -COMPLAINT NUMBER 1120961. I HAD SUV TOWED THE FOLLOWING DAY TO DEALER WHERE I PURCHASED IT BRAND-NEW. THE DEALER SERVICE DEPT IS TRYING TO TELL ME THERE IS NOTHING WRONG WITH THE SUV, BUT THAT IS IMPOSSIBLE. THE DEALER HAS ARRANGED FOR SUBARU OF AMERICA FROM NJ TO CONTACT ME, BUT I NEED YOUR HELP TO GET THIS RESOLVED. THE PROBLEM IS INTERMITTENT AND THEY SAY THEY HAVE NOT BEEN ABLE TO REPLICATE IT. WHEN THE INCIDENT OCCURRED IN MY DAUGHTER'S DRIVEWAY WHEN I PLACED IT IN REVERSE AND IT ACCLERATED AT SUCH A HIGH RATE IN REVERSE WITH BRAKE DEPRESSED AND I COULD NOT STOP IT WHEN MY FOOT WAS DEPRESSING THE BRAKE, I HAD MY ACCIDENT RUNNING INTO THE BACK OF MY DAUGHTER'S SUV IN WHICH WAS PARKED IN HER DRIVEWAY - CAUSING OVER $2,000 DAMAGE TO HER SUV - MY SUV WAS DAMAGED IN THE REAR BUMPER BUT DEALER HAS NOT TOLD ME THE ESTIMATE OF DAMAGE. SUBARU IS HAVING ACCIDENT REP CONTACT ME WITHIN NEXT 48 HOURS. THIS SUV IS SO DANGEROUS THAT I COULD BE KILLED AND SO COULD OTHERS IN MY CAR OR OTHER VEHICLE PASSENGERS. PLEASE PLEASE TAKE THIS COMPLAINT SERIOUSLY BECAUSE IT IS A VERY SERIOUS SAFETY ISSUE. PLEASE REFER TO MY INITIAL COMPLAINT.. THANK YOU *TR