NHTSA Complaint #11123284 — 2011 TOYOTA TUNDRA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11123284
Vehicle 2011 TOYOTA TUNDRA
Component WHEELS
Date of Incident
Date Filed
Mileage 250,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THE TUNDRA IS A 2011 AND THE REAR DRIVER SIDE WHEEL HAS BEEN THE ISSUE. I WAS ON A CITY STREET ABOUT 2AM WHEN A LOUD CRASH AND THUNDERING MADE DRIVING VERY HARD. THE REAR WHEEL HAD SHEARED OFF AND WAS PASSING ME BY AS I SLOWED DOWN SPARKS FLYING LIKE THE FOURTH OF JULY!! I HAD BEEN GOING 25 MILES AN HOUR IN A RESIDENTIAL SETTING. I HAD THE TRUCK TOWED TO THE DEALER WHOM AGREED THIS WAS AN OBSCURE OCCURRENCE, TO WHICH THEY WARRANTIED AND FIXED IT. THIS OCCURRED AT 250,000 MILES SO THAT SEEMED LIKE A SATISFACTORY ENDING! HOWEVER, AT 3500 MILES LATER GOING 70MPH DOWN INTERSTATE 20 AT 4 AM A HORRENDOUS CRASH ( NOISE) AND ALMOST FLIPPING THE SAME TIRE SHEARED AGAIN PASSING ME BY!! I WAS LUCKY THAT I DIDNT FLIP! TOYOTAS EXPLANTION... THEY COULDNT/WOULDNT PROVIDE ME ONE BUT DID FIX MY PROBLEM AS THE FRICTION SANDED DOWN INTO THE ROTOR AND SHOCK ABSORBER HANGER!! NOT SURE IF OTHER FOLKS HAVE HAD THIS EXPERIENCE?? I DID ENCOUTER ANOTHER FELLOW (MY SON) WHOM HAD THE SAME EXPERIENCE AT 250,000 MILES ON THE DRIVER SIDE REAR WITH A TOYOTA TUNDRA 2012 HE OWNED. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED AS TO WHAT THE ROOT CAUSE IS!! I FELT LIKE TOYOTA TOOK CARE OF ME REPAIR WISE BUT NEVER GOT A STRAIGHT ANSWER FROM THEM ON THE CAUSE!! I WOULD APPRECIATE YOUR AGENCY AND ITS RESOURCES LOOKING INTO WHAT IS CAUSING THIS DANGEROUS CONDTION

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