NHTSA Complaint #11600862 — 2011 TOYOTA TUNDRA

The contact owns a 2011 Toyota Tundra. The contact stated while driving 40-50 MPH downhill, the vehicle lost power steering functionality. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon inspecting the vehicle, there was an oil leak on the passenger's side of the steering gear onto the ground. The contact was able to drive the vehicle to the destination without power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering rack had failed and needed to be replaced. The dealer informed the contact that the steering rack replacement could not be covered under warranty due the part number. The vehicle was not repaired and remained at the dealer. The contact related the failure to NHTSA Campaign Number: 21E103000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 121,000.