NHTSA Complaint #11123101 — 2011 FORD FIESTA

2011 FORD FIESTA CONTINUES TO HAVE LATCH FAILURES AFTER LATCHES HAVE BEEN REPLACED UNDER SAFETY RECALL NOTICE 15S16/NHTSA RECALL 15V-246 FORD REFUSES TO COVER COST OF REPAIR OF LATCH SINCE THEIR RECORDS SHOW THAT IT IS REPAIRED. FIRST DOOR LATCH FAILURE IN OCT. 2015 TOOK IT IN AND THEY REPLACED ALL 4 DOOR LATCHES. NEXT DOOR LATCH FAILURE IN JUNE 2016. REPLACED UNDER RECALL. ANOTHER LATCH FAILURE IN FEBRUARY 2017. AGAIN REPLACED UNDER RECALL. WE HAVE HAD A FOURTH LATCH FAILURE AUG 2018. PASSENGER SIDE DOOR WILL NOT LATCH. FORTUNATELY NO ONE WAS INJURE AND DEFECT WAS DISCOVERED WHEN THE VEHICLE WAS NOT IN MOTION. FORD IS REFUSING TO COVER THE COST OF REPAIR. THIS IS A KNOWN SAFETY ISSUE AND THEY REFUSE TO COVER IT.