NHTSA Complaint #11123073 — 2007 MERCURY MOUNTAINEER ENGINE

Complaint Details

ODI Number	11123073
Vehicle	2007 MERCURY MOUNTAINEER
Component	ENGINE
Date of Incident	July 20, 2018
Date Filed	August 28, 2018
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CAR RAN ROUGH & HESITATED/SURGED UPON ACCELERATION. APPARENTLY THIS IS A COMMON FORD PROBLEM INVOLVING PREMATURE SPARK PLUG BREAK DOWN IN THE FORD TRITON ENGINE SEE FORD SPARK PLUG CLASS ACTION SETTLEMENT. SHULTZ FORD IN NANUET NY DIAGNOSED THE PROBLEM AS FAULTY PLUGS, THERE WAS ALSO A RISK OF BREAKING PLUGS UPON REMOVAL. I HAD THEM DO THE REPAIRS AT A COST OF $788. LATER I FOUND THAT THERE WAS A SETTLEMENT, HOWEVER MY CAR WAS NOT INCLUDED EVEN THOUGH IT HAD THE SAME ENGINE AS THE CARS/TRUCKS/ SUV'S THAT WERE INCLUDED IN THE SETTLEMENT. FORD CUSTOMER SERVICE SAID THERE WAS NOTHING THEY COULD DO RE: REIMBURSING ME FOR THE REPAIR EXPENSE AS MY SUV WAS NOT INCLUDED IN THE SETTLEMENT. THEY SUGGESTED I FILE THIS COMPLAINT. CAN I GET SOME SATISFACTION?

Related Complaints for the 2007 MERCURY MOUNTAINEER

Other ENGINE Complaints

#11520365 — May 4, 2023 — If you set cruise control while driving under 45 mph the engine shuts off.

#10762456 — September 9, 2015 — A REPAIR SHOP TOLD ME THAT MY ENGINE WAS LEAKING COOLANT THAT COULD MAKE THE ENGINE RUN HOT AND FAIL. AFTER DOING SO...

#10576197 — April 1, 2014 — TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT ...

#10472722 — August 28, 2012 — I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT MY STEERING WAS NOT WORKING WELL. MY ENGINE WAS OVERHEATING AND EVENTUA...

Recent Complaints for the 2007 MERCURY MOUNTAINEER

#11667812 — POWER TRAIN — June 18, 2025 — The contact owns a 2007 Mercury Mountaineer. The contact stated that after shifting the transmission from park(P) to ...

#11661073 — SEAT BELTS — May 14, 2025 — I buckle the seat belt and it just comes unbuckled spontaneously when I’m driving. I check to see if the seat belt is...

#11586750 — TIRES:SIDEWALL — May 3, 2024 — My husband had purchased 4 brand new COOPER TIRES EVOLUTION H/T M+S size P235 / 65 R 18 a number of years ago. My h...

#11502548 — ELECTRICAL SYSTEM — January 19, 2023 — It happens every time I drive this vehicle. The ignition is lose, so the key jiggles and if their is too much bumping...

#11502548 — SEATS — January 19, 2023 — It happens every time I drive this vehicle. The ignition is lose, so the key jiggles and if their is too much bumping...