NHTSA Complaint #11123031 — 2013 RAM 1500

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT STRONG EXHAUST FUMES ENCOMPASSED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687, (208) 475-3000) DIAGNOSED THAT THE EXHAUST MANIFOLD HAD AN INTERNAL FAILURE, WHICH WAS LEAKING FLUID INTO THE ENGINE COMPARTMENT DUE TO THE BOLTS SHEARING OFF. THE DEALER REPLACED THE EXHAUST MANIFOLD AND THE BOLTS ON THE FRONT PASSENGER SIDE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE EXHAUST MANIFOLD NEEDED TO BE REPLACED ON THE DRIVER'S SIDE AND THE BOLTS. THE MANUFACTURER PROVIDED NO REMEDY OTHER THAN REPLACING THE SAME PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE FIRST FAILURE WAS THE PASSENGER SIDE EXHAUST MANIFOLD BEGAN TICKING. TAMERA , THE CHRYSLER ADJUSTER DID NOT TELL ME THIS WAS UNDER A CUSTOMER HELP AT THE TIME OF THE REPAIR OF I SOULD HAVE BROUGHT THE ABOVE HER ATTENTION THEN. I HEARD ONLY A TICK ON THE PASSENGER SIDE AND THEY SAID THE OTHER SIDE WAS FINE. IN LESS THAN 1000 MILES AND AROUND 30 DAYS THE OTHER SIDE STARTED TICKING. IN RESEARCHING THIS PROBLEM IT APPEARS THAT CHRYSLER HAS ALLOWED THIS TO ALLOWED THIS TO CONTINUE UNCHECKED SINCE 2009, BUT IT IS HARD TO TELL AS THEY HAVE DONE SOME CHANGES IN THE ENGINE FOR FUEL ECONOMY SAKE, BUT IT APPEARS TO BE AN ONGOING PROBLEM. I HAVE HAD SOME EXHAUST ODORS, BUT IT HAS NOT SEEMED TO HAVE CAUSED HEALTH PROBLEMS AT THIS POINT. MY SON HAS A 2003 DIESEL THAT HAS THE SAME PROBLEM, BUT IS LONG OUT OF WARRANTY. UPDATED 11/1/2018 *JB