NHTSA Complaint #11122951 — 2012 DODGE DURANGO

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11122951
Vehicle 2012 DODGE DURANGO
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 73,350 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

3 YEARS AFTER HAVING MY FUEL PUMP RELAY RECALL PERFORMED ON MY 2012 DURANGO CREW THE SAME EXACT SYMPTOMS ARE HAPPENING. STALLING OUT WHILE DRIVING AND THE CAR WILL TRY TO CRANK BUT NOT FULLY TURN OVER. PUT THE DURANGO IN THE SHOP AND IT'S THE SAME PROBLEM AGAIN THE FUEL PUMP RELAY AND WE HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THIS PART SHOULD NOT BE FAILING AGAIN AFTER A 30,000 MILE 3YEAR DIFFERENCE ON A 70,000 MILE CAR. WHAT EVER PARTS THEY USED FOR RECALL ARE FAULTY AND EVENTUALLY FAIL. I SHOULD NOT HAVE TO HAVE MY FUEL PUMP RELAY CHANGED AGAIN ON THIS CAR. DODGE NEEDS TO TAKE RESPONSIBILITY AND FIX THE ISSUE THE FIRST TIME AND NOT PUT BURDEN ON THEIR CUSTOMERS OF THEIR DEFECTS. I'M PUTTING THIS OUT THERE FOR ANYONE HAVING THE SAME ISSUE AFTER THEIR RECALL WAS FIXED. COMPLAIN! SO WE AREN'T RESPONSIBLE FOR DODGE MISTAKES.

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