NHTSA Complaint #11122468 — 2017 TOYOTA CAMRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11122468
Vehicle	2017 TOYOTA CAMRY
Component	STRUCTURE:BODY
Date of Incident	March 14, 2018
Date Filed	August 27, 2018
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

AFTER HAVING MY CAR FOR ALMOST A YEAR IN SOUTH CAROLINA, I NOTICED THAT THE FRONT BUMPER GRILL WHERE THE EMBLEM IS LOCATED IS BUBBLING SIGNIFICANTLY. THE "CHROME" LOOKING PLASTIC ISN'T HOLDING UP TO NORMAL WEAR AND TEAR ON THE CAMRY. I WASH MY VEHICLE TWICE A MONTH, SO NOT TAKING CARE OF THE VEHICLE IS NOT THE ISSUE BY ANY MEANS. I TOLD THE DEALERSHIP ABOUT THIS PROBLEM, AND THEY STATED THAT THIS WAS NO LONGER ON MY COVERAGE FOR WARRANTY. I DO NOT FEEL A BRAND NEW CAR SHOULD HAVE COSMETIC ISSUES LIKE THIS AFTER A YEAR OF OWNING THE VEHICLE FROM DRIVING IT OFF THE LOT BRAND NEW. FOR ABOUT 8 MONTHS OF ITS 16 MONTH LIFE SPAN THE CAR WAS GARAGE KEPT. MY WIFE IS CURRENTLY DRIVING THE VEHICLE AND DOES NOT TAKE IT FOR A DRIVE THAT OFTEN.

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