NHTSA Complaint #11122238 — 2009 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11122238
Vehicle 2009 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

FOR THE MILLENTH TIME SINCE PURCHASING THIS CAR IN 2014 IT FAILED TO START AGAIN!!! I HAVE HAD EVER MECHANIC UNDER THE SUN CHECK ELECTRICAL CONNECTIONS, BATTERIES, STARTERS, ALTERNATORS, FUSES ETC. THEY FIND NOTHING WRONG BUT THE CAR CONTINUES TO SIMPLEY NOT START. I'VE READ A LOT OF PEOPLE HAVE THE SAME PROBLEM WITH THIS CAR. DID ANYONE EVER FIGURE OUT WHY AND WHAT DODGE IS DOING ABOUT IT? SOMETIMES IT HAPPENS WHEN MY CAR IS PARKED ANGLED. SOMETIMES ON FLAT PAVEMENT. I GOT STUCK WITH MY NEWBORN DAUGHTER SHORTLY AFTER I PURCHASED THE CAR AND WENT BACK TO DEPAULA DEALER I PURCHASED IT FROM IN ALBANY NY AND THEY APOLOGIZED AND SAID THEY CHECKED EVERYTHING AND NOTHING IS WRONG WITH THE CAR. I'M SCARED TO BE STUCK WITH MY KIDS SOMEWHERE AND HONESTLY TIRED OF SENDING IT TO THE MECHANIC ONLY TO HEAR THEY CAN'T FIND ANYTHING WRONG. ANY IDEAS OR DIRECTIONS TO GIVE THE MECHANIC WOULD BE GREAT. DOES DODGE ACTUALLY HAVE THE ANSWER AND JUST DON'T WANT TO ISSUE A RECALL. I DON'T CARE IF I HAVE TO PAY TO GET IT FIXED. I JUST WANT TO KNOW WHAT NEEDS TO BE FIXED!!! THANK YOU

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