NHTSA Complaint #11122214 — 2013 CADILLAC XTS

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11122214
Vehicle	2013 CADILLAC XTS
Component	ELECTRICAL SYSTEM
Date of Incident	August 17, 2018
Date Filed	August 24, 2018
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE TOUCH PAD ON THE INSTRUMENT PANEL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO FITZGERALD CADILLAC ANNAPOLIS (34 HUDSON ST, ANNAPOLIS, MD 21401, (301) 261-8246) WHERE THE CONTACT WAS INFORMED THAT THE TOUCH SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19,000. *TT*JB

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