NHTSA Complaint #11122101 — 2017 RAM 2500 LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	11122101
Vehicle	2017 RAM 2500
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 1, 2018
Date Filed	August 24, 2018
Mileage	16,737 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 5 MPH, THE TAILGATE UNEXPECTEDLY OPENED NUMEROUS TIMES. ANTHONY D'AMBROSIO CHRYSLER JEEP DODGE RAM (2681 RIDGE RD, ELVERSON, PA 19520, (610) 286-9450) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) AND THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,737.

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