NHTSA Complaint #11121923 — 2016 NISSAN FRONTIER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11121923 |
| Vehicle | 2016 NISSAN FRONTIER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
I PURCHASED MY 2016 NISSAN FRONTIER NEW IN CAPE GIRARDEAU, MO. I DIDN'T REALIZE IT DIDN'T HAVE POWER DOOR LOCKS UNTIL AFTER TAKING DELIVERY. I MADE THE MISTAKE OF ASSUMING IT DID BECAUSE OF ALL THE OTHER EXTRAS IT HAD STANDARD AND HAD NEVER HEARD OF NEW VEHICLES NOT HAVING THIS STANDARD SAFETY FEATURE.. AFTER DRIVING IT ONCE AND TRYING TO UNLOCK THE BACK DOOR I REALIZED THERE WAS A BIG SAFETY ISSUE. THE ONLY WAY TO UNLOCK THE BACK DOOR IS TO REACH BETWEEN THE SUPPORT COLUMN AND THE SEAT AND THE CLEARANCE ONLY ALLOWS A SMALL HAND TO FIT THROUGH. I SPOKE WITH THE DEALERSHIP AND I WROTE TO CORPORATE SEVERAL TIMES ONLY TO BE TOLD THEY WOULD DO NOTHING. I ASKED FOR THEM TO SPLIT THE COST WITH ME TO HAVE POST MARKET AUXILIARY ELECTRONICS LOCKS INSTALLED AND THEY REFUSED. IT HAS BEEN AN ONGOING SAFETY HAZARD SINCE I GOT IT BY NOT HAVING AMPLE ACCESS TO OPEN THE BACK DOORS. I WILL HAVE GRANDCHILDREN ONE OF THESE DAYS AND I WILL BE FORCED TO TRADE THIS TRUCK IN BECASUE THERE IS NO WAY I WOULD STRAP AN INFANT INTO THE BACK SEAT WITHOUT BEING ABLE TO QUICKLY OPEN THE DOOR IF THEY BECAME CHOKED OR FOR SOME OTHER REASON THEY NEEDED QUICK ATTENTION. IF SOMEONE NOT FAMILIAR WITH THIS TRUCK WERE TO HAVE TO OPEN THE BACK DOOR, THEY WOULD NOT BE ABLE TO AND THIS COULD LEAD TO DEATH OF SOMEONE IN THE BACK SEAT SINCE THERE IS NO KEY ENTRY ON THE BACK DOOR AND IT IS NOT SAFELY ACCESSIBLE FOR OPENING. I WAS TOLD BY THEIR CORPORATE THAT THERE WASN'T ANYTHING THEY WOULD DO EVEN AFTER TELLING THEM ALL OF THE ABOVE. I THINK THIS NEEDS ADDRESSED WITH THE MANUFACTURER.
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