NHTSA Complaint #11114333 — 2016 NISSAN FRONTIER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11114333
Vehicle	2016 NISSAN FRONTIER
Component	UNKNOWN OR OTHER
Date of Incident	July 28, 2018
Date Filed	July 28, 2018
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

VERY SERIOUS SAFETY HAZARD WHEN USING "NISSAN CONNECT" HANDS-FREE SYSTEM WITH ALL CELL PHONES. "NISSAN CONNECT" DOES NOT DIFFERENTIATE THE DIFFERENCE WHEN CALLING A PERSON WITH MULTIPLE PHONE NUMBERS. INSTEAD OF ASKING "WOULD YOU LIKE TO CALL ____ ON CELL OR AT HOME"?, IT ASKS YOU WHICH PHONE NUMBER IS CORRECT? THIS NOW FORCES YOU TO GRAB YOUR PHONE, SEARCH FOR THE CONTACT, AND VERIFY WHICH PHONE NUMBER IS CORRECT. THE ENTIRE TIME, YOU ARE NOW DISTRACTED FROM DRIVING AND DEFEATS THE PURPOSE OF BEING HANDS FREE. THIS IS A SERIOUS SAFETY HAZARD WITH ALL NISSAN VEHICLES THAT HAVE NISSAN CONNECT.

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