NHTSA Complaint #11121870 — 2008 SATURN VUE

MY DOOR LOCKS DO NOT LOCK OR UNLOCK INTERMITTENTLY. IT MAY BE THAT THE DRIVERS DOOR UNLOCKS BUT NONE OF THE OTHERS AND AT TIMES NONE BUT THE REAR HATCH UNLOCK AND I HAVE TO CRAWL THRU THE SUV TO GET DOORS OPENED. WHEN NONE OF THE DOOR LOCKS OPEN, THE KEY WILL NOT UNLOCK THE DOOR EITHER. ALSO, ABOUT 1/3 OF THE TIME WHEN YOU USE THE CLICKER TO LOCK THE DOORS, THE HORN SOUNDS INDICATING IT LOCKED BUT WHEN I CHECK, SOME OR NONE LOCKED. WHEN I SHIFT INTO GEAR FROM PARK OR BACK TO PARK, THE LOCKS DO NOT ENGAGE OR DISENGAGE OR ONLY SOME DO. I TOOK IT TO MY MECHANIC BECAUSE SOMEONE SAID IT MIGHT BE THE LOCK ACTUATORS BUT HE SAID THAT IT COULDN'T BE IF THEY OPEN THE DOORS LOCKED OR UNLOCKED THE DOORS SOME OF THE TIME. HE SAID HE HAD ALSO HAD CUSTOMERS THAT OWNED GM CARS HAVING THE SAME PROBLEMS AND THAT THERE HAD BEEN A RECALL OF GM MODELS TO CORRECT IT. I JUST WANT TO KNOW MY LOCKS ARE WORKING PROPERLY. I WON'T LEAVE ANYTHING IN THE CAR WHEN SHOPPING OR PARKED BECAUSE I CAN'T TRUST THAT THE DOORS LOCKED. IF I FELT UNSAFE FOR ANY REASON GOING TO MY CAR, I DON'T KNOW IF I WOULD BE ABLE TO GET IN AND I DON'T KNOW WHEN I COME OUT, IF SOMEONE IS ALREADY IN MY CAR.