NHTSA Complaint #11637489 — 2008 SATURN VUE

The contact owns a 2008 Saturn Vue. The contact stated while driving at various speeds, the vehicle lost power steering functionality. The contact heard an abnormal grinding sound coming from under the dashboard on the passenger’s side. The contact stated that the abnormal grinding sound was also heard while the gear shifter was in park(P). There was no warning light illuminated. The contact inspected the vehicle and noticed that there was power steering fluid leaking from the vehicle. The contact added power steering fluid to the vehicle; however, the power steering fluid was leaking while driving. The contact stated that the failure had been reoccurring increasingly. The contact stated that the power steering fluid leaked out entirely after driving for a short distance. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering fluid was leaking. The contact stated that a clamp was added and the vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.