NHTSA Complaint #11121819 — 2012 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11121819
Vehicle 2012 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

PURCHASE BRAND NEW HONDA ODYSSEY IN 2012. PAINT FAILURE BECAME VISIBLE IN JULY 2017. VEHICLE HAS NEVER BEEN WRECKED NOR ABUSED. CLAIMANT MADE ATTEMPTS TO GO THROUGH PROTOCOL AT HONDA CONSUMER CHANNELS. RECEIVED EVALUATION FROM REPUTABLE BODY SHOP USED BY MY LOCAL HONDA. THE PAINT PEALING IS AN ADHESION PROBLEM OCCURING AT MANUFACTURING. HONDA HAS ONLY RECOGNIZED THE PROBLEM IN 25 NORTHERN STATES (BACK DOOR ONLY, DARK COLORS). I LIVE IN THE SOUTH. IRONICALLY, THIS HONDA IS PRODUCED IN LINCOLN, AL. HONDA REFUSES TO ACKNOWLEDGE THEIR ERROR NOR DO THEY RESPECT NHTSA. VEHICLE USED DAILY IN TRANSPORT OF MY FAMILY. PAINT PEELING TO BASE COAT ROOF AND BACK PANEL. PICS ATTACHED. CUTTING CORNERS ON PAINT WORK IS UNACCEPTABLE TO THIS CLAIMANT. HONDA OPERATES IN INTERSTATE COMMERCE AND HAS A DUTY AND A CONTRACT WITH CITIZENS THAT PURCHASE THEIR PRODUCTS.

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