NHTSA Complaint #11121719 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 11121719
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 91,100 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THIS INCIDENT OCCURRED ON SATURDAY, THE 11TH OF AUGUST, 2018 AT 12 NOON. IN MOTION ON INTERSTATE I75 SOUTHBOUND. MEDIUM TRAFFIC, DRY AND CLEAR CONDITIONS. I HEARD WHAT SOUNDED LIKE A ROCK OR OTHER ROAD DEBRIS HITTING THE BOTTOM OF THE CAR. ABOUT 15 SECONDS LATER I STARTED HEARING A SORT OF TAPPING NOISE FROM THE ENGINE COMPARTMENT. ALL THE GAUGES SHOWED NORMAL. I PULLED OVER THINKING I MAY HAVE PICKED UP SOMETHING UNDER MY CAR. I PULLED TO THE SHOULDER AND EXAMINED UNDER THE CAR AND SAW NOTHING. I STARTED DRIVING AGAIN AND CHANGED MY DESTINATION TO THE KIA DEALER WHERE I PURCHASED MY CAR. I NOTICED THE NOISE INCREASING AND IT SEEMED AS IF THE ENGINE LOST LOST COMPRESSION. I THEN TURNED ON MY FLASHERS TO ALERT THE DRIVERS BEHIND ME. ABOUT THIS TIME THE LCD SCREEN TURNED WHITE AND HAD THE MESSAGE THAT THE SYSTEM MAY HAVE RECEIVED AN ERROR MESSAGE FROM THE ENGINE AND NOTED THAT I SHOULD GET TO A KIA DEALER ASAP. THE SCREEN THEN WENT BLANK. I DROVE FOR ABOUT ANOTHER HALF A MILE AND THE ENGINE LIGHT ILLUMINATED AND THE ENGINE DIED. I WAS ABLE TO GET TO THE SHOULDER AND I NOTICE "STEAM" COMING FROM UNDER THE HOOD. UPON OPENING THE HOOD I SAW THE STEAM WAS SMOKE AND FLAMES WERE SHOOTING FROM THE TOP OF THE ENGINE, FROM UNDER THE OIL CAP. I TOOK A BLANKET FROM THE BACK OF MY CAR TO BEAT OUT THE FLAMES AND IT CAUGHT ON FIRE. AT THAT TIME I GOT AWAY FROM THE CAR AND DIALED 911. AT THAT TIME A TRUCKER HAD PULLED OVER AND CAME RUNNING BACK WITH A FIRE EXTINGUISHER AND DOUSED THE FLAMES. A FIRE TRUCK ARRIVED AND WROTE A REPORT WHICH I DO NOT HAVE. THE CAR WAS TOWED TO SONS KIA OF MCDONOUGH, GA.

Related Complaints for the 2015 KIA SOUL

Other ENGINE Complaints

#11719055 My 2015 Kia Soul (VIN: [XXX] ) experienced sudden catastrophic engine failure: loud pop, knocking, and immediate loss...
#11716979 Owned vehicle for 1 year. On [XXX} the vehicle kept Stalling and wouldn't accelerate. Drove to service station. Ha...
#11711835 Despite receiving official recall notices and taking my vehicle to two separate Kia-authorized dealerships, I have no...
#11710722 The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
#11707050 Code P1326 Popped up - my mechanic replaced the P1326 Knock Sensor for the Kia. Code P1326 Popped up 2nd time - repl...

Recent Complaints for the 2015 KIA SOUL

#11717476 ELECTRICAL SYSTEM The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11717476 SERVICE BRAKES, HYDRAULIC The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. Ther...
#11713913 SERVICE BRAKES My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my brea...
#11710722 ELECTRICAL SYSTEM The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
#11710722 POWER TRAIN The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehic...
Check any vehicle history by VIN - Free vehicle history report