NHTSA Complaint #11121628 — 2016 GMC TERRAIN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11121628
Vehicle	2016 GMC TERRAIN
Component	ELECTRICAL SYSTEM
Date of Incident	April 25, 2018
Date Filed	August 22, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR HAVE OBVIOUSLY BEEN UNSUCCESSFUL. GM IS REFUSING TO BY THE CAR BACK BECAUSE I BOUGHT IT AT PREMIER CHEVROLET GMC IN MORGANTOWN, WV USED WITH 27,768 MILES ON 2/5/17.

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