NHTSA Complaint #11121555 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11121555
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	August 21, 2018
Date Filed	August 22, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

MY VEHICLE HAS FAILURE ON THE ELECTRONIC POWER ATEERING ASSIST, AS NOTED ON RECALL CAMPAIN 14V286000 BY NHTSA FOR THIS VEHICLE BUT MY VEHICLE WAS NOT ON RECALL LIST. VEHICLE HAS EXPERIENCE LOSS OF POWER ON ELECTRONIC POWER STEERING MAKING ATEERING HARD. TODAY WHEN DRIVING ON HIGHWAY PROBLEM HAPPENED FOR THE THIRD TIME, HAD SOME TROUBLE GETTING OUT OF HIGHWAY, I NEED TO MIVE TO THE SIDE OF THE ROAD AND TURN OFF VEHICLE FOR SOME TIME AND TURNED BACK ON TO RESTART THE ELECTRONICS.

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