NHTSA Complaint #11121288 — 2015 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11121288
Vehicle	2015 FORD EXPLORER
Component	STEERING
Date of Incident	July 16, 2018
Date Filed	August 21, 2018
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AE

Consumer Description

US SERVICE MEMBER OVERSEAS (WHICH COMPLICATES THE SOLUTION). PURCHASED VEHICLE IN US IN AUGUST 2015. CURRENTLY ABOUT 45,000 MILES ON A 2015 FORD EXPLORER SPORT AND LOUD POP FROM STEERING COLUMN AT LOW SPEEDS. LOCAL MECHANIC SAYS ENTIRE STEERING COLUMN NEEDS REPLACED AND OVER 2600 EURO ($3000). SHOULDN'T HAPPEN AT LOW MILES. OTHERS EXPERIENCING SIMILAR ISSUES ACROSS MODEL YEARS.

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