NHTSA Complaint #11121237 — 2012 VOLKSWAGEN CC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11121237
Vehicle 2012 VOLKSWAGEN CC
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I EXPERIENCED A LEAK FROM THE WATER PUMP WHILE THE CAR WAS STATIONARY. I TOOK IT TO MY MECHANIC WHO STATED THAT HE ALWAYS SEES THIS TYPE OF PROBLEM WITH THE VOLKSWAGENS BECAUSE VOLKSWAGEN USES PLASTIC PARTS AND THESE PARTS ARE OFTEN AROUND THE HIGHLY HEATED AREAS IN THE ENGINE THEREFORE THEY FAIL. I BOUGHT THIS CAR FOR MY DAUGHTER WHO WILL BE DRIVING BACK AND FORTH TO COLLEGE AND I AM EXTREMELY CONCERNED ABOUT HER SAFETY IF VW IS USING INADEQUATE PARTS IN THEIR CARS. ALSO, REPAIR COSTS ARE UNIMAGINABLE, $1000, ONLY TO BE REPLACED WITH THE SAME PLASTIC PART. I ALSO HAD TO REPLACE ONE OF THE TAIL LIGHT CASINGS BECAUSE IT TOO WAS MADE OF PLASTIC AND THE TAIL LIGHT LAMP BURNED INTO THE PLASTIC AND CEASED TO LIGHT. WE HAVE ALSO HAD THIS CAR IN FOR TWO DIFFERENT PARTS RECALLS, AIRBAG X 2, AND FUEL PUMP CONTROL MODULE.

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