NHTSA Complaint #11120955 — 2011 CHEVROLET CRUZE

ON MY WAY TO THE BEACH I APPROACHED A STOP SIGN NEAR THE ENTRANCE OF A BUSY HIGHWAY. AFTER STOPPING I PROCEEDED TO PRESS THE GAS PEDAL AND ALL I GOT WAS ENGINE REVVING THE CAR DIDN'T MOVE AT ALL. I TRIED SHIFTING THE GEAR FROM PARK BACK TO DRIVE AND I TRIED AGAIN. THE CAR STILL DIDN'T MOVE AND I GOT REVVING AGAIN. SOMETHING WAS WRONG WITH THE TRANSMISSION CAUSING THE CAR TO SLIP INTO NEUTRAL WHILE BEING IN DRIVE. I RETURNED THE VEHICLE TO PARK AND TURNED IT OFF, AFTER WAITING A FEW SECONDS I STARTED THE CAR UP AGAIN PUT IT IN DRIVE AND I ACCELERATED FORWARD, I PULLED INTO A NEARBY PARKING LOT AND EASED MY WAY INTO A SPACE, BEFORE MAKING IT ALL THE WAY INTO THE SPACE I LOST GEAR AGAIN. I PUT THE CAR IN REVERSE AND BACKED OUT OF THE SPACE. PUT IN BACK IN DRIVE AND AGAIN DIDN'T GO FORWARD, JUST REVVING. I ULTIMATELY PARKED THE CAR AND HAD IT TOWED TO A MECHANIC. 2011 CHEVROLET CRUZE ARE MOST COMMONLY KNOWN TO HAVE TRANSMISSION PROBLEMS BUT THERE IS NO OPEN RECAL. MY CRUZE COULD HAVE SLIPPED INTO NEUTRAL WHILE I WAS ON THE MIDDLE OF THE HIGHWAY. THERE WAS NO WARNING IT WAS GONNA FAIL. NO LIGHT INDICATIONS, NO STRANGE SOUNDS COMING FROM THE CAR. I HAD THE CAR TOWED TO A NEARBY CHEVROLET DEALER TO SEE IF THEY COULD TELL ME WHAT HAPPENED. THE TRANSMISSION GUY DROVE IT AROUND THE LOT AND THEN TOLD ME HIS BEST EDUCATED GUESS ON WHAT HAPPENED IS THAT THE 3,5,R PLATE BROKEDOWN AND CLOGGED THE FILTER. THEY TOLD ME I NEED A NEW TRANSMISSION. I CONTACTED CHEVROLET AND GM TO SEE IF THEY WOULD HELP AT ALL AND THEY SAID THEY COULD NOT. I HAD THE CAR TOWED SOMEWHERE ELSE TO GET THE TRANSMISSION REBUILT FOR CHEAPER. I TIRED TO ENCOURAGE THE GM REPRESENTATIVE I SPOKE TO, TO LOOK INTO OPENING A RECAL ON THE TRANSMISSIONS OF 2011 CHEVROLET CRUZE BEING THAT IS THE MOST COMMON COMPLAINT. HOWEVER THEY COULD NOT PROVIDE ANY INFORMATION ON IF THEY WOULD OPEN A RECAL.