NHTSA Complaint #11120936 — 2016 MAZDA MAZDA6

MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTACTED MAZDA TECHINCAL SUPPORT REGARDING THE FAULTY SENSOR BLINKING CONTINUOUSLY WHILE IN MOTION. ALSO WHEN THE AUTOMOBILE IS STATIONARY. OR APPEARS WHILE DRIVING ON THE HIGHWAYS. (FRAN) SAID THE TECHNICIANS DIDN'T KNOW WHAT TO DO. IT WAS SUGGESTED BY MAZDA TECHINCAL SUPPORT TO UNPLUG OR DISCONNECT THE FROM THE HARNESS. IT WAS FOUND THAT THE SENSOR HAD NOT BEEN CONNECTED. THE TECHNICIANS DID SO AND THE SENSOR WARNING WAS NOT FLASHING ON THE DASHBOARD. AFTER THE LAST VISIT AND 2 1/2 WEEKS LATER. THE SEAT BELT SENSOR CONTINUES TO FLASH AND BLINK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).