NHTSA Complaint #11120712 — 2012 CHEVROLET CAPTIVA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11120712
Vehicle	2012 CHEVROLET CAPTIVA
Component	ENGINE
Date of Incident	August 16, 2018
Date Filed	August 17, 2018
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I PURCHASED THIS VEHICLE ON MARCH 2, 2018. WITHIN 3 MONTHS OF OWNING THIS VEHICLE, IT HAS HAD A CATALYTIC CONVERTER REPLACED (WITHIN THE FIRST 2 WEEKS). ON JUNE 11, 2018, THE VEHICLE CUT OFF AND WOULD NOT RESTART. I HAD IT TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED WITH A BROKEN TIMING CHAIN. THE VEHICLE HAD ABOUT 95,000 MILES ON AT THE TIME. I PURCHASED IT WITH 92,500 ON IT. A WEEK AND A HALF LATER I HAD TO RETURN THE VEHICLE FOR ANOTHER REPAIR WITH THE VALVES DEALING WITH THE TIMING BELT. THE VEHICLE IS NOW BACK IN THE SHOP AND HAS BEEN DIAGNOSED WITH AN ENGINE CAMSHAFT/EXHAUST PROBLEM DUE TO IT CUTTING OFF WHILE DRIVING. THE VEHICLE CUT OFF AT LEAST 9 TIMES WHILE DRIVING IN TRAFFIC.

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