NHTSA Complaint #11120664 — 2015 FORD EXPLORER

WHILE DRIVING ON A SIDE STREET IN MY NEIGHBORHOOD MY STEERING LOCKED UP & A LIGHT CAME ON THAT SAID STEERING FAULT I COULD NOT MOVE THE STEERING WHEEL AT ALL I TURNED CAR OFF & LOOKED UNDER HOOD HAD NO IDEA WHAT I WAS LOOKING AT CLOSED HOOD GOT BACK IN CAR STARTED UP DEFAULT LIGHT WAS OFF & CAR SEEMED FINE NEXT DAY DRIVING IN MY NEIGHBORHOOD SAME THING HAPPENED TURNED CAR OFF AND ON AND CAR SEEMED FINE I DROVE STRAIGHT TO DEALERSHIP WHERE I PURCHASED THEY TOLD ME IT'S A DEFECT IN ELECTRIC POWER STEERING RACK ITS GONNA COST A LOT TO FIX BECAUSE I BOUGHT CAR IN MARCH 2015 IT'S NO LONGER COVERED BECAUSE WE ARE NOW IN AUGUST AFTER DOING SOME RESEARCH I SEE MANY PEOPLE ARE HAVING THIS SAME PROBLEM & IT WAS A RECALL IN 2014 MODELS SAME EXACT PROBLEM THIS IS A SAFETY ISSUE & SHOULD BE RECALLED BEFORE SOMEONE GETS KILLED