NHTSA Complaint #11120628 — 2008 SUBARU FORESTER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11120628 |
| Vehicle | 2008 SUBARU FORESTER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 88,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
TL* THE CONTACT OWNS A 2008 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 50 MPH, THE LOWER CONTROL ARM FRACTURED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE DEALER (GARY LANG SUBARU, 1121 STATE RTE 31 BUILDING 3, MCHENRY, IL 60050, (815) 788-6506) INDICATED THAT THE VEHICLE WAS ALREADY REPAIRED PER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE MANUFACTURER REFUSED TO AUTHORIZE THE DEALER TO REPAIR THE VEHICLE; THEREFORE, THE CONTACT HAD TO PAY OUT OF POCKET FOR THE DIAGNOSTIC TEST AND REPAIR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE11011 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,900.
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