NHTSA Complaint #11474441 — 2008 SUBARU FORESTER

The contact owns a 2008 Subaru Forester. The contact stated that while driving at 35 MPH, there was an abnormal clanking noise coming from the steering wheel. Additionally, the steering wheel became loose without warning. The contact pulled over and upon inspection, the front lower control arm had severed due to severe corrosion. Upon investigation, the contact discovered NHTSA Campaign Number: 11V464000 (Suspension) which he linked to the failure. The contact had the vehicle towed to a dealer where they inspected the vehicle and confirmed the front control arm failure. The dealer informed him that the recall was already serviced on the vehicle prior and provided him with an estimate for the repair. The manufacturer was also notified of the failure and provided him with the same information as the dealer. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 136,000.