NHTSA Complaint #11120562 — 2012 HYUNDAI SONATA HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11120562
Vehicle 2012 HYUNDAI SONATA HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage 155,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I STARTED TO HAVE ENGINE PROBLEMS AROUND NOVEMBER 2017. I TOOK THE CAR TO THE DEALERSHIP AND I WAS NEVER TOLD THAT IT WAS A RECALL ON THE ENGINE. THEY JUST DISMISSED ME ONLY TELLING ME THE WARRANTY WAS OUT. MY CAR WAS 3 PAYMENTS AWAY FROM BEING PAY OFF AND THE DEALER WANTED $11,000 (ELEVEN THOUSAND) TO FIX IT. I HAVE TO ENDED UP BUYING A NEW ONE SINCE I COULDN'T COME UP WITH THAT KIND OF MONEY. IS THERE ANYTHING THAT I CAN DO NOW, AFTER 6-7 MONTHS AFTER THE PURCHASE OF THE NEW CAR? I FELT THE DEALER AND THE COMPANY WAS VERY TRICKY......WHEN I NOTICED SOMETHING WAS WRONG WITH THE CAR I WAS DRIVING ON A STREET, HAD TO STOP AND CALL A TOW TRUCK. IT WAS A BIG NOISE LIKE SOMETHING WAS INSIDE THE ENGINE. THANK YOU

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