NHTSA Complaint #11120468 — 2018 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND IMMEDIATELY DRIVEN TO THE LOCAL DEALER (SHEEHY HONDA, 7434 RICHMOND HWY, ALEXANDRIA, VA). THE VEHICLE WAS EXAMINED, BUT NO FAILURE WAS FOUND. APPROXIMATELY NINE MONTHS LATER, THE FAILURE RECURRED. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY JERKED AND ABRUPTLY STOPPED WHEN THE TRANSMISSION ERRONEOUSLY SWITCHED FROM REVERSE TO THE PARK POSITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SLIDING DOOR WAS FAULTY. THE DOOR UNLATCHED WHILE DRIVING AND THE VEHICLE AUTOMATICALLY TURNED OFF. A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80.