NHTSA Complaint #11120439 — 2015 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11120439
Vehicle 2015 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS PARKED AND ATTEMPTING TO TURN OFF THE ENGINE, THE VEHICLE ROLLED AWAY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE, BUT THE GEAR SHIFTER FAILED TO ENGAGE IN PARK. THE VEHICLE WAS TOWED TO DON HINDS FORD INC. (12610 FORD DR., FISHERS, IN 46038, (317) 849-9000) WHERE THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT RECEIVED NOTIFICATION OF THE RECALL, BUT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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