NHTSA Complaint #11120215 — 2017 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11120215
Vehicle	2017 ACURA MDX
Component	ELECTRICAL SYSTEM
Date of Incident	August 14, 2018
Date Filed	August 15, 2018
Mileage	24,427 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHEN PULLING FORWARD FROM A STOP INTO A CAR WASH, THE ZF 9-SPEED TRANSMISSION DROPPED INTO NEUTRAL WITHOUT WARNING, CAUSING THE VEHICLE TO LOSE ALL ABILITY TO MOVE FORWARD. WHEN THIS HAPPENED, ALL WARNING LIGHTS ON THE DASH ILLUMINATED, INCLUDING STABILITY CONTROL, AIRBAGS, CHECK ENGINE, LANE DEPARTURE, AND FRONTAL COLLISION SYSTEM, AND THE DIGITAL DISPLAY FLASHED THROUGH EVERY COMPONENT ON THE CAR SAYING THERE WERE SYSTEM FAILURES IN THEM ALL. THE IMMEDIATE REMEDY WAS TO STOP, PLACE THE VEHICLE IN PARK AND SHUT OFF THE ENGINE. WHEN RE-STARTED THE VEHICLE WAS ABLE TO BE DRIVEN, BUT ALL SYSTEM FAILURE LIGHTS AND WARNING LIGHTS ON THE DASH AND DIGITAL DISPLAY REMAINED ILLUMINATED.

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