NHTSA Complaint #11120112 — 2014 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11120112
Vehicle 2014 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 22,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

ENGINE MAKING TICKING NOISE AT AROUND 22000 MILES ON THE PASSENGER SIDE. ASKED THE DEALERSHIP WHAT THE NOISE COULD BE IN DAY REPLY BACK SAYING THAT IT'S JUST THE HEMI ENGINE NOISE AND IT'S NORMAL. I'VE CAME BACK A FEW TIMES AND MENTION THE NOISE AGAIN TO THE DEALERSHIP AND THAT IT WAS GETTING LOUDER AND LONGER LASTING AT COLD STARTS THEY INFORMED ME IT WAS STILL NORMAL HEMI NOISES. I'VE RESEARCHED AND LOOKED INTO IT AND FOUND IT TO BE AN EXHAUST ISSUE ON THE MANIFOLD DUE TO THE STUDS BREAKING AND SPOKE TO THE DEALERSHIP AGAIN AND THEY INFORMED ME THAT IT WAS A COMMON DEFECT AND THEY INFORMED ME IT WOULD BE OVER $1,000 REPAIR AND WAS NOT COVERED DO TO MY TRUCK COMING FROM CANADA AND ALL MY WARRANTY WAS VOIDED I'VE COMPLAINED SEVERAL SEVERAL TIMES TO SEE WHAT COULD BE DONE UNDER THE FEDERAL MANDATED WARRANTY AND THEY SAID NOTHING AND THE TRUCK CURRENTLY HAS 47,000 MILES AND THE NOISE IS GETTING WORSE BY THE DAY. THIS ISSUE HAS BEEN GOING ON SINCE 2010 2011 WITH THE HEMI ENGINES AND MANUFACTURER WON'T DO ANYTHING ABOUT REPAIRING OR CORRECTING THE ISSUES! A RECALL SHOULD BE ISSUED ON THESE DEFECTIVE PARTS! I HAVE CALLED THE WARRANTY DEPARTMENT, CHRYSLER THEMSELVES RECALL DEPARTMENT AND NO ONE WILL DO ANYTHING TO HELP AND PRETTY MUCH TELL ME I'M OUT OF LUCK!

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