NHTSA Complaint #11120036 — 2013 DODGE DURANGO SEATS

Complaint Details

ODI Number	11120036
Vehicle	2013 DODGE DURANGO
Component	SEATS
Date of Incident	July 29, 2018
Date Filed	August 15, 2018
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

VEHICLE WAS PARKED. MALE DRIVER EXITED VEHICLE AND LEANED BACK INTO DRIVER'S SEAT TO RETRIEVE BELONGINGS FROM BEHIND PASSENGERS SEAT. UPON DOING SO HE PLACED HIS HAND ON THE HEADREST OF THE DRIVER'S SEAT. IT WAS AT THIS TIME THAT THE ACTIVE HEAD RESTRAINT SYSTEM ACTIVATED ON THE DRIVER SEAT. UPON EXAMINATION BY MECHANIC IT WAS DETERMINED THAT PLASTIC HINGES HAD BROKEN IN THE HEADREST. VEHICLE PURCHASED NEW 8/2013, 150K MILES. REPLACEMENT HEADREST: $650 PLUS LABOR.

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