NHTSA Complaint #11120002 — 2015 FORD FUSION

I PULLED IN TO A PARKING SPACE AND PLACED MY VEHICLE IN PARK, AS I WAS GETTING READY TO EXIT MY CAR THE CAR STARTED TO MOVE FORWARD, I CHECK TO MAKE SURE THE VEHICLE WAS IN PARK, THE SHIFTER WAS STUCK IN PARK, AND THE INSTRUMENT PANEL WAS IN DRIVE. I CHECKED TO ASSURE THE VEHICLE WAS OFF AND REMOVED THE KEY AND PUT THE PARKING BRAKE ON. I WAS PANICKED THAT MY CAR WAS STILL IN MOTION AND COULD HAVE IT HIT ANOTHER VEHICLE, OR A PERSON IN THE PARKING LOT OR MYSELF. WHEN THE TOW TRUCK DRIVER REMOVED THE PARKING BREAK THE CAR WAS STILL OUT OF GEAR AND THE OPEN DOOR KNOCKED HIM OFF BALANCE. THE FORD DEALER FOUND THAT THE BUSHING ON THE SHIFTER CABLE WAS MISSING, AND THE WHOLE SHIFTER CABLE AND BUSHING HAD TO BE REPLACED. I HAVE NO CONFIDENCE THAT THE PARTS PUT ON MY VEHICLE ARE GOING TO LAST. WHEN I ASKED ABOUT THE RECALL, I WAS TOLD THAT THE RECALL WAS NOT IN EFFECT YET, BECAUSE THE PARTS ARE UNAVAILABLE. I PAID FOR THIS OUT OF POCKET. I DID NOT RECEIVE A SAFETY NOTICE AS STATED IN THE NHTSA RECALL #18V-471 REPORT. I BELIEVE THAT FORD IS VERY NEGLIGENT IN NOTIFICATIONS TO THE OWNERS OF THERE VEHICLES. A LETTER TO OWNERS AS STATED IN THE ABOVE REPORT "DESCRIPTION OF REMEDY PROGRAM" IS A SIMPLE THING TO HAVE ISSUED SO PEOPLE ARE SAFE, BEFORE THE PARTS ARE AVAILABLE; I DID NOT RECEIVE A LETTER FROM FORD MOTOR CO. IF SOMETHING IS NOT DONE SOON SOMEONE IS GOING TO BE INJURED OR KILLED BY THIS ISSUE. I BELIEVE THAT THIS VEHICLE IS VERY UNSAFE TO DRIVE WITH THE STEERING WHEEL RECALL AND I ALSO HAD TO HAVE THE STEERING BOX REPLACED ALSO.