NHTSA Complaint #11119923 — 2011 BMW X5

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AND THE INSTRUMENT PANEL GAUGES SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT WATER DRAINED INTO THE REAR HATCH AREA AND DAMAGED SEVERAL ELECTRICAL COMPONENTS, INCLUDING THE ELECTRONIC CONTROL MODULE. THE BATTERY AND OTHER ELECTRICAL COMPONENTS WERE SUBMERGED IN WATER. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVER'S SIDE DRAINAGE TUBE HAD BECOME DAMAGED, CAUSING THE WATER TO DRAIN INTO THE HATCH AREA. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECENTLY OCCURRED TO THE PASSENGER SIDE DRAINAGE TUBE. THE MANUFACTURER AND LOCAL DEALER (BMW OF RAMSEY, 985 NJ-17, RAMSEY, NJ 07446) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 62,000.