NHTSA Complaint #11119702 — 2014 FORD FUSION

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11119702
Vehicle	2014 FORD FUSION
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	August 12, 2018
Date Filed	August 13, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REMEDY AND PART WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER (TOM HOLZER FORD, 39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS WAITING FOR THE PART FROM THE MANUFACTURER. IN THE INTERIM, THE DEALER STATED THAT THEY WOULD SERVICE THE VEHICLE PER NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING), 16V875000 (SEAT BELTS), AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).

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