NHTSA Complaint #11119648 — 2011 HYUNDAI SONATA

LAST WEEK I WAS DRIVING AND THE ESC INDICATOR LIGHT RANDOMLY CAME ON ON MY DASHBOARD. LATER, AFTER I TRIED TO SHUT IT OFF BY PRESSING THE ESC BUTTON WHICH DID NOT WORK, I TRIED TO ADJUST THE VOLUME ON MY RADIO USING THE STEERING WHEEL CONTROLS. INSTEAD OF ADJUSTING THE VOLUME DOWN IT WENT TO THE BLUETOOTH FOR MY CELL PHONE. NEXT DAY NO FURTHER ISSUES. NO WARNING/INDICATOR LIGHTS CAME ON, CAR FUNCTIONED NORMALLY. TWO DAYS LATER ESC LIGHT CAME BACK ON. STOPPED AT THE STORE AND WHEN I CAME BACK OUT I NOTICED MY BRAKE LIGHTS WERE ON. DROVE HOME, PARKED IN THE DRIVEWAY AND AGAIN, BRAKE LIGHTS REMAINED ON EVEN AFTER CAR WAS OFF, LIGHTS WERE TURNED TO THE OFF POSITION AND THERE WAS NO POSSIBLE WAY FOR THEM TO REMAIN ON. HAD TO DISCONNECT MY BATTERY FOR THE NIGHT. NEXT DAY NOTICED RECALL FOR 2011 SONATAS FOR THE SAME ISSUE. CALLED HYUNDAI AND THEY STATED MY VIN IS NOT PART OF THE RECALL, SO THEY CAN'T DO ANYTHING FOR ME. THIS IS AFTER HYUNDAI REFUSED TO ACKNOWLEDGE THEIR ENGINE DEFECTS IN THE SAME VEHICLE. I WAS ONE OF THE FIRST AFFECTED BY THE ENGINE BLOWING OUT AND WAS REFUSED WARRANTY SERVICE. I HAD TO SUE HYUNDAI AND IT WAS NOT UNTIL THEY OPENLY ACKNOWLEDGED ENGINE FAILURES THAT THEY FINALLY HONORED MY WARRANTY AND REPLACED MY ENGINE. I WAS WITHOUT MY VEHICLE FOR OVER A YEAR DURING THAT PROCESS. MY POINT IS THAT HYUNDAI HAS A HISTORY, AND DOCUMENTED TRACK RECORD, OF IGNORING CUSTOMER CONCERNS AND COMPLAINTS. THEY REGULARLY NEGLECT THE CONSUMER AND LEAVE US TO MAKE DUE WITH A DEFECTIVE CAR. THEY REFUSE, YET AGAIN, TO HONOR A KNOWN SAFETY ISSUE WITH THEIR VEHICLE.