NHTSA Complaint #11118837 — 2017 INFINITI Q60

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11118837
Vehicle 2017 INFINITI Q60
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I GOT IN AN ACCIDENT WHILE VISITING COLORADO WITH MY SON ON 7/15/2018 I WAS DRIVING FROM BOULDER TO DENVER PASSING THROUGH BROOMFIELD ON HWY 36. THE RENTAL CAR THAT I PICKED UP WHICH WAS SEMI-RANDOM AS I BELONG TO HERTZ PRESIDENT CIRCLE - THEY HAVE SEVERAL CARS TO CHOOSE FROM AS YOU GET OFF. SINCE MY SON WAS WITH ME WE PICKED THE COOLEST LOOKING CAR (BAD MISTAKE ON MY PART - BUT IT WAS FOR JUST 3 DAYS) - IT ENDED UP BEING THE INFINITI COUPE Q60 2017. UNBEKNOWN TO ME AT THIS TIME IT HAS ADAPTIVE STEERING TECHNOLOGY. THERE WERE NO INSTRUCTIONS OR INFORMATION ON THIS FEATURE. THIS FEATURE DID NOT BECOME APPARENT UNTIL THE RAIN ON THAT SUNDAY 7/15/2018. AS I WAS DRIVING THROUGH THE MOUNTAINS FROM NEDERLANDS TO BOULDER TO DENVER I DID NOTICE SOME STRANGE STEERING MOVEMENTS FROM THE CAR, BUT I MANAGED. THEN WHILE DRIVING DOWN HWY 36 ' I WAS PLANNING/WANTING TO SHIFT FROM THE FAR LANE TO THE MIDDLE LANE WHEN THE STEERING TWITCHED ON ME AND PUT ME INTO WHAT I DESCRIBE AS HYDROPLANING ' THEN IT STEERED ME FAR RIGHT INTO THE GUARD RAIL. THE GOOD THINGS IS THE SAFETY FEATURES IN THE CAR ALLOWED MY SON AND I TO COME OUT UNHARMED ALSO I AVOIDED HITTING ANYONE OTHER THAN THE GUARD RAIL. AFTER THE ACCIDENT I DID SOME RESEARCH ON THE CAR AND DID FIND ANOTHER PERSON NOTING A SIMILAR ISSUE BUT THEY WERE ABLE NOT TO HIT ANYTHING. I WENT AHEAD AND POSTED MY OWN REVIEW TO SUBSTANTIATE HIS REVIEW (BOTH CAN BE SEEN - HTTPS://WWW.EDMUNDS.COM/INFINITI/Q60/2017/CONSUMER-REVIEWS/) THE FIREMAN AT THE SCENE DID NOTE MY TIRES WERE NOT AT THE BEST LEVELS - BUT THE TECHNOLOGY THAT INVOLVES STEERING SHOULD BE ABLE TO HANDLE ALL TYPES OF CONDITIONS ELSE THERE NEEDS TO BE A TURN OFF FEATURE THAT IS OBVIOUS. I HAVE A CLEAN DRIVING RECORD. I GOT INTO AN INTERSECTION ACCIDENT BACK IN LATE 90'S AND DO NOT HAVE A SPEEDING TICKET SINCE THE EARLY 90'S.

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