NHTSA Complaint #11118726 — 2016 JEEP PATRIOT

MY CAR WAS PARKED AT HOME IN PARKING LOT. I USED CAR EARLIER DURING THE MORNING AND HAD NO PROBLEMS WITH IT. DURING THE AFTERNOON I WENT OUTSIDE TO CRANK CAR AND IT STARTED WITH NO PROBLEMS. I THEN REALIZED I FORGOT SOMETHING IN MY HOME AND TURNED CAR OFF TOOK KEY OUT THE IGNITION AND WENT TO RETRIEVE WHAT I HAD FORGOTTEN. I CAME BACK OUT NOT EVEN 30 SECONDS, ATTEMPTED TO CRANK CAR AND THE DASH BOARD LIGHTS, AC CAME ON, BUT CAR WOULD NOT CRANK. IT MADE NO NOISE TO INDICATE IT WAS TRYING TO TURN OVER NOTHING. AFTER TRYING A FEW TIMES I CALLED GEICO TO HAVE SOMEONE COME OUT TO POSSIBLY JUMP START THE CAR, BUT THAT PERSON TESTED THE BATTERY, OIL, ALTERNATOR, AND STARTED AND SAID NONE OF THEM WERE A PROBLEM. I THEN ORDERED A TOW TRUCK THRU GEICO, HE ARRIVED ABOUT AN HOUR LATER AND HE IMMEDIATELY SAT IN VEHICLE AND CAR CRANKED WITH NO PROBLEMS. THE ENGINE LIGHT ON DASH ALSO DISAPPEARED. THE NEXT DAY I TOOK THE VEHICLE TO HAVE IT CHECKED AGAIN AND I HAVE A PRINT OUT THAT SHOWS THAT NEITHER THE BATTERY, STARTER, ALTERNATOR OR ENGINE OIL WERE A FACTOR. I HAVEN'T HAD ANY OTHER ISSUES WITH THE CAR CRANKING SINCE THAT DAY. NO ONE SEEMS TO KNOW WHY IT WOULD NOT START.