NHTSA Complaint #11118556 — 2011 NISSAN MURANO POWER TRAIN

Complaint Details

ODI Number	11118556
Vehicle	2011 NISSAN MURANO
Component	POWER TRAIN
Date of Incident	July 19, 2018
Date Filed	August 8, 2018
Mileage	90,541 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TOOK VEHICLE INTO NISSAN OF SILSBEE WHERE VEHICLE WAS BOUGHT FOR SERVICE -- SERVICE PERSON CAME TO ME AND SAID THAT SHE HAD BAD NEWS -- VEHICLE HAD A REAR MAIN SEAL LEAK. FIRST TIME EVER, I TOOK IT TO A PRIVATE TRANSMISSION CONCERN TO HAVE THEM GIVE ME A SECOND OPINION AND THEY SAID IT WAS LEAKING BETWEEN THE TRANSMISSION AND 4-WHEEL DRIVE. THEY PULLED THE TRANSMISSION AND FOUND THAT FACTORY SPECIFICATIONS WEREN'T UP TO DATE. THE VEHICLE HAD ALWAYS BEEN SERVICED BY SILSBEE NISSAN AND I WAS NEVER NOTIFIED THAT THERE WERE TRANSMISSION PROBLEMS. COST TO ME FOR REPAIRS WERE $5,716 WITH 90,000 MILES ON VEHICLE.

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