NHTSA Complaint #11118379 — 2014 JEEP GRAND CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	11118379
Vehicle	2014 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	August 5, 2018
Date Filed	August 7, 2018
Mileage	35,750 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE CHROME TRIM AROUND THE CUP HOLDER ON THE CENTER CONSOLE IS DE-LAMINATING FROM THE PLASTIC AND HAS CREATED A SHARP AS A RAZOR EDGE ON THE CUP HOLDER WHEN YOU MUST INSERT YOUR FINGERS AND OR HAD TO GRAB YOUR BEVERAGE WHILE DRIVING. THE CUT THAT I GOT WAS QUITE PAINFUL, AND IF TRAFFIC WAS WORSE I COULD HAVE BEEN DISTRACTED ENOUGH BY THE PAIN TO GET INTO AN ACCIDENT. I CALLED JEEP CUSTOMER CARE AND THEY DID NOT CARE. 34K MILES ON A 50K VEHICLE AND IT IS FALLING APART.

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