NHTSA Complaint #11118354 — 2007 FORD MUSTANG

THE PASSENGER SIDE AIRBAG DEPLOYED WHILE I WAS DRIVING THE VEHICLE. THE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT NOR DID IT CONTACT ANY OBJECT, VEHICLE OR OTHERWISE. I WAS SIMPLY DRIVING THE VEHICLE AT THE POSTED SPEED, UNDER DRY CONDITIONS, ON A STRAIGHT ASPHALT 2 LANE PUBLIC ROAD WHEN THE PASSENGER AIRBAG DEPLOYED. I CONTACTED MY LOCAL FORD DEALER AND EXPLAINED WHAT HAPPENED. THE FORD DEALER INSTRUCTED ME TO BRING THE VEHICLE TO THE DEALER WHERE THEY WOULD SERVICE IT BY REPLACING THE AIRBAG AND DEFECTIVE INFLATOR, WHEREBY THE INFLATOR IS UNDER A RECALL. AFTER DROPPING OFF MY VEHICLE I WAS CONTACTED BY THE DEALER TO TELL ME FORD MOTOR COMPANY WOULD NOT REPAIR OR REPLACE THE AIRBAG MODULE; AND IT WAS MY (THE CONSUMER) RESPONSIBILITY TO REPLACE THE AIRBAG MODULE.